Importing and exporting can be complicated enough without having to chase shipping lines, airlines, truck drivers, warehouses and government authorities to find out where your cargo is and what happens next.
The real challenge is often coordinating all the people and organisations involved along the way. That is where an experienced freight forwarder such as Colless Young makes a real difference.
One contact. Many moving parts.
An international sea freight shipment may involve a shipping line, a co-loader or Non-Vessel Operating Common Carrier (NVOCC), warehouses, container transport operators, Customs and biosecurity authorities, and local delivery companies.
Air freight has its own network of airlines, airport cargo terminals, handling agents, customs brokers and road transport operators.
Meanwhile, containers must be collected and delivered by suitable trucks, while smaller consignments may need consolidation, warehouse transfers and final delivery by van.
Every handover introduces another opportunity for miscommunication, delay or confusion.
Your freight forwarder brings these moving parts together, giving you a single point of contact who understands the shipment as a whole.
Experience makes the difference
At Colless Young, we understand the procedures and formalities involved in international freight, whether you are importing into Australia or exporting to overseas markets, by air or sea.
As an independent, privately owned Australian company, we also have a worldwide network of carefully selected agents. This gives us the flexibility to choose suitable partners in different markets and coordinate services at both origin and destination.
For sea cargo, our global network enables us to arrange regular shipping services from major centres, covering both full container loads (FCL) and less than container loads (LCL). Depending on the origin, we can use our own LCL consolidation services or work with reputable wholesale co-loaders. For airfreight, our international relationships with airlines and service providers help us arrange solutions suited to each shipment.
We coordinate the transport arrangements, documentation, Customs clearance and biosecurity requirements, working with the relevant parties to keep cargo moving and resolve issues as they arise.
No freight forwarder can prevent every delay or disruption. What matters is having experienced professionals who know the procedures, understand how the different stages fit together, and have the contacts to help find a way forward.
Leave the logistics to us
Your time is better spent running your business, serving your customers and planning your next order than chasing updates from multiple organisations across different countries.
Think of Colless Young as your trusted logistics partner: one familiar contact coordinating a worldwide network of transport providers, agents and service partners to move your cargo from origin to destination.
Whether you are arranging a single shipment or managing regular imports and exports, we can help take the complexity out of the process.
Also see this recent related article: AI in Logistics: Practical Tools for a Smarter Supply Chain.
When it’s time for your next order, talk to Colless Young. Let us coordinate the moving parts while you concentrate on what you do best.
Call Andrew at Colless Young 📞 +61 7 3890 0800 📧 enq@collessyoung.com.au
