It is worthwhile preparing in advance for the delivery of Full Container Loads (FCLs) to your warehouse, especially if it is not a regular occurrence, or if you operate from a small premises. If the delivery and unpacking take too long or, worse still, if the cargo is unable to be offloaded, the result will be a costly experience.
As your forwarding agent, we book the time slots and coordinate between the container terminal, all necessary government authorities and the haulier. As the consignee, preparing your warehouse to receive FCLs involves preparing the physical site for delivery truck access and placement. Plan for the necessary handling equipment (e.g., forklifts for palletised goods) and have labour available for unloading and unpacking the container at the appointed time.
Site Access for the Delivery Vehicle
The delivery truck needs a wide, clear path to the drop-off location. A minimum clearance width of around 4 to 4.5 metres is generally required for the vehicle, along with a minimum height clearance of 4.5 metres.
Inspect the access path for low-hanging branches, power lines, awnings, or carports. Ensure there is enough space for the truck to manoeuvre and turn, which may require up to 36 metres of radius space for some vehicles.
It could be that together we’ve agreed the use of a sideloader, or swinglift, container truck is the best way to deliver your consignment. Unloading a sideloader involves using the truck’s built-in hydraulic cranes to lift the container from the trailer and place it directly on the ground, usually on the driver’s side in Australia, requiring ample clear space—around 6m wide, 16m long, 5m high.
The process can be operated with a minimal workforce without requiring extra equipment. It’s ideal for sites without cranes or forklifts, offering a flexible, cost-effective, and fast way to situate containers for unpacking.
Determine the precise spot and orientation—i.e. how you want the container doors to face—before the truck arrives, as repositioning a container after it has been placed is difficult and potentially costly. The ground must be a hard, level surface to ensure stability and proper door function. Acceptable surfaces include dry, compacted gravel or dirt, asphalt, or concrete. Avoid soft surfaces like mud, sand, or wet grass.
Detention-Free Period for Unpacking
If you are keeping the container at your warehouse for a few days to unpack it, we will advise you how long the detention-free period is, and coordinate with you regarding the best time to collect the empty. A consignee typically gets 7 to 10 days of free time from the shipping line, but this varies by carrier and port.
On Delivery Day
Be available: Ensure you or a representative is available by phone and on-site to meet the driver and confirm the location.
Follow safety instructions: The driver has the final say on site suitability for safety reasons. Stand clear of the offloading area and follow their instructions.
Inspect the container: After the FCL is placed, conduct a quick inspection for any dents, holes (check from inside for light), or faulty door seals before signing off on the delivery.
The key to successful container transport lies in thorough preparation. By following these tips, you minimise risks and handle your goods efficiently, safely, and in full compliance.
At Colless Young, we have over 45 years’ experience in transporting containers from shipping terminal to the customer’s door. We will talk to you in advance of the delivery and guide you through every step of the process with expert precision. For complete information, call us any time – ask for Andrew on +61 7 3890 0800 or email enq@collessyoung.com.au.
